Roger Perry, Managing Director
Roger is one of the region’s foremost productivity improvement and organisational design experts. He has provided productivity improvement services for many of Asia Pacific’s most respected companies and institutions including: AMCOR; Westpac; GE Money; Graincorp; ME Bank; nab; Royal Flying Doctors’ Service; Shell; Telstra; University of Melbourne; and World Vision.
Roger has been an assignment Director and Steering Committee member on over 40 transformation programs. He spends much of his time as a Director focused on ensuring successful organisational change, with demonstrated and quantified returns. Roger believes it is not possible to run a transformation services consultancy without being actively involved in a range of client assignments: this being one of the best ways to stay in touch with leading practices and market trends.
Roger has published widely on productivity improvement and restructuring including in CEO Magazine, Management Today, Retail World, Marketing Magazine, and The Institute Journal.
He is an experienced company Director having sat on the Boards of a range of enterprises including: E*TRADE Australia; ANZ International Ltd (Singapore); Greenfleet; Lean Planning Services Pty Ltd; and Bevington Consulting Pty Ltd. Roger has been Chair of the E*TRADE Remuneration Committee. Roger also chairs or is a member of, a number of advisory panels such as the Steering Group for the National Health Services Directory project and, the advisory committee for process improvement for hospitals in the state of Victoria.
He is a very active contributor to Australia’s charitable sector as Chair of the World Vision Business Advisory Councils in both Melbourne and Sydney, and as Chair of Greenfleet’s Business Advisory Council.
Prior to joining the Bevington Group, Roger was a Group Senior Executive with the ANZ Bank, responsible for financial performance management (Head of Group Performance Management), as well as having major project governance accountabilities (Head of Group Project Centre of Excellence).
Roger holds a Master of Commerce (Honours) from the University of Melbourne, and a Bachelor of Science (Honours) from the University of Manchester. He also holds a Graduate Certificate in Management, Australian Graduate School of Management, and is a Graduate (Order of Merit), of the Australian Institute of Company Directors.
Diana Perry, Chief Product Officer
Diana has extensive experience in working with management and staff to deliver the desired business process outcomes for organizations quickly and effectively. As a consultant, many Australian and international organizations have profited from her expertise including the ANZ Bank, the Australia & New Zealand Institute of Insurance and Finance, AXA, GE Capital, Komatsu, Sensis, Laminex, Shell International, Peter McCallum Hospital, the Transport Accident Commission, UCMS and Visy Industries.
With a keen eye for innovation and efficiency, Diana is directly responsible for the continuing development of the patented, web based XeP3 toolset which is used by organizations to manage their business processes. XeP3 provides a simple to install platform for organizations to dramatically reduce their analysis to outcome time and the cost and effort of undertaking the work because it properly engages staff. The web based implementation monitoring module allows organizations to extend the balanced score card to operating staff. XeP3 has been fully embraced by seasoned Six Sigma and Lean practitioners to lift payback on effort.
XeP3 is a product which organizations licence for their staff to use.
Diana gained her line management experience in IT, Sales and Marketing, and Call Centres in the UK and Australia. She holds a Masters of Marketing degree from the Melbourne Business School where she won the Coles Myer Marketing prize and gained a B.Sc. with Honours degree in Accounting and Computer Science from Manchester University.
In addition, Diana is a guest lecturer at the Master of Enterprise, Master of Supply Chain, and Executive MBA at the University of Melbourne.
Tom Bevington, Chairman Emeritus
Tom Bevington is a partner in Bevington Group and its sister company Bevington Process Management Tools. He has experience in both technical and management roles in IT and was CEO of an international computer services organisation with operations in 49 countries.
He is a specialist in Business Process Management with experience in over 200 change programs. Clients have included GE Capital, ANZ, Commonwealth Financial Services, AMP, AXA and Tower. He has been one of the key drivers behind the development of the XeP3 Business Process Management Tool. The tool, which provides easy to use facilities for mapping, measuring and project managing business outcome focused change, has recently been licenced by Shell International for managing their worldwide process change and standardisation agenda.
Tom is a former partner in BCG and ATKearney and is a regular speaker on BPM with the ACS, CPAs and CEDA. He holds a number of board appointments.
Frank Maycock, Executive Director
Frank has extensive global experience managing and leading teams in Asia Pacific, USA and UK. He has held several senior executive positions at GM, VP and President levels including directorships and a chairmanship. His specialist areas include leadership, change management, restructures, recovery planning, strategic planning, and international experience.
He has been instrumental in increasing profitability at companies with global markets, such as Goodyear (South Pacific Tyres), Brintons, and Nissan, as well as 13 years experience working with Caltex Oil across NZ, South Africa, and Australia.
Frank has restructured businesses to reduce overheads and increase productivity. Other major components of his roles have been the development and management of key customer business relationships – particularly in the areas of ID sales growth opportunities and supply chain solutions.
He has developed and implemented strategies that involved financial and operational changes, and sourced new markets. The key to his success has been an ability to motivate the management team and focus on achieving business outcomes.
In financial management, Frank has extensive experience, including budget preparation, detailed product costing, commercial contracts, capital investment, and preparation of extensive business models.
His career has been highlighted by an ability to develop and sell innovative solutions for the organization and its customers – including activity costing for logistics to highlight true service costs, industry first operator training based on process knowledge and faultfinding, concept of guaranteed supply volume to reward loyal customers, etc.
Frank’s successful track record has stemmed from commitment, innovation, and drive to provide the highest level of success for the organization, its customers, and employees. A key factor has been the development of people to maximize their effectiveness and enhance their careers – mentoring and coaching to assist them to realize their full potential.
Stephen Hughes, Consulting Director
Stephen is a highly experienced process and business operating model redesign practitioner who has successfully delivered process improvement, role and structural change in a variety of industries including: financial services; retail; supply chain; manufacturing; government services; aviation; and telecommunications. He has a particularly strong ability to ensure effective knowledge transfer, and is distinctively adept at innovatively applying cross-industry solutions. Whilst Australian based, Stephen’s engagements have been delivered in New Zealand and China.
Originally as an experienced manufacturing and quality manager, Stephen combines his analytical perspective with an engaging style that is enormously helpful is supporting knowledge transfer. Furthermore, his process experience and his customer satisfaction insights derived from previous experiences (including a global role in a leading customer satisfaction survey organisation) combine with many years of Bevington Group experience to make Stephen an outstanding Consulting Director. Leveraging on his manufacturing process experience Stephen leads the Bevington Group’s Lean methodology practice and regularly runs Lean training courses open to the public or customised for clients. Stephen has an acknowledged reputation for analysing, facilitating and implementation innovative solutions which enhance customer satisfaction, quality and change management principles.
As a Director he has led client teams in the delivery of significant process, business operating model and organisational restructures in both private and public enterprises. Stephen’s broad range of clients have included: Amcor; ANZ; Asgard; BT Financial Group; Christchurch City Council; CGU; Civil Aviation Safety Authority; Coles; Graincorp; Hunter Valley Coal Chain nab; Pacific Rail; Qantas; Steggles; Superpartners; Swire Group; The Laminex Group; Telstra; Westpac; Department of Education and Early Child Development; Department of Justice; Public Transport Victoria; and a number of Victorian Hospitals in conjunction with Dept. of Health.
Prior to joining the Bevington Group Stephen developed an impressive resume with extensive management experience in a broad range of enterprises, including: United Energy; AGL; Southcorp; Hawker De Havilland; and GAPbuster Worldwide.
Stephen has a Bachelor of Science degree from Monash University and a Post Graduate Diploma in Quality Management from RMIT.
Teresa Körbes, Consulting Director
Teresa is a highly experienced Consulting Director with a well-deserved reputation for managing time sensitive and complex transformations in industries as diverse as: financial services; telecommunications; supply chain; retail services; government services.
Her areas of deep expertise include process improvement and re-design; business operating model design; and complex program management. Her prior experience in the German diplomatic corps (including in highly sensitive security situations) has combined with her Bevington Group experiences to create an individual capable of defining highly pragmatic solutions that can be deployed to satisfy multiple stakeholders.
Teresa’s broad experience includes working with: nab; Telstra; Pacific Brands (Sheridan); TAL; Scottish Pacific; World Vision; various health funds; Harris Scarfe; BT Financial Group; Westpac; NT Airports; Porter Davis Homes; Walter and Eliza Hall Institute; and National Archives of Australia.
Prior to joining the Bevington Group, Teresa pursued a career in the German Diplomatic Service holding a variety of diplomatic positions in Portugal, Brazil, Indonesia, Australia and Germany. Throughout this career she established excellent stakeholder management skills at senior and operational levels and developed expertise in intercultural communication, with a high level of cultural awareness.
Teresa is multi-lingual and her language competencies include: German; English (fluent); Portuguese/Brazilian (advanced); French (intermediate); and Indonesian (basic).
Teresa holds a Masters of Business Administration, from the University of Melbourne, Melbourne Business School, and a Bachelor of Public Administration, from the Federal University of Applied Administrative Sciences, Bonn, Germany. She also is a Certified Organisational Coach, Level One, Institute of Executive Coaching and Leadership (IECL).
Brett Smith, Consulting Director
Brett is a highly experienced business transformation specialist who has led a large number of assignments. He has expanded his horizons far beyond his original manufacturing background, with his competencies utilized in industries as diverse as: financial services (Banking, Insurance & Superannuation/Funds Management); supply chain services; manufacturing; government services; retail; telecommunications; and FMCG supply.
Brett is renowned as a highly pragmatic leader of transformation programs. His experience allows him to grasp and help guide solutions from process, structure and systems perspectives. He can create unique analyses and storylines to help guide change, and is a trusted advisor based on his no-nonsense guidance on what will really work in a given environment.
Brett’s broad range of clients have included: AHSA; Amcor; ANZ; Austrade; Australian Super; Australia Post; Bartter-Steggles; Coles Group; Department of Human Services (DHS); Department of Health; GE Money; Heinz; Industry Funds Management; Khan Bank of Mongolia; Laminex; NAB; Optus; Orora; Pacific Brands; Public Transport Victoria; Southern Health; State Trustees; and Westpac.
Prior to joining Bevington, Brett worked in the manufacturing sector, initially delivering turnkey projects to industry leaders such as: Nestle; Monsanto; Parke Davis; Kraft; Procter & Gamble; Murray Goulburn; Inghams; Bonlac/Fonterra; and Mars Confectionary. His manufacturing experience honed his innate pragmatism and fostered a life-long interest in process improvement.
Brett’s formal qualifications include a Masters in Business Administration, and Honours degree in Chemical Engineering, both from the University of Melbourne.
Christine Burke, Consulting Director
Christine is a Consulting Director with the Bevington Group with an impressive track record supporting strategic change in complex organisations. Christine has an impressive breadth of experience in multiple industry sectors, including: banking and finance; energy; health; telecommunications; not-for-profit; government services; retail; and supply chain. She combines a sophisticated understanding of process improvement and change management disciplines, with outstanding stakeholder management skills. Christine had lead many Bevington assignments, directing the development of pragmatic solutions matched to client needs.
Christine’s clients regularly comment on her ability, not just to design great solutions, but to help them get leadership and staff “on the same page”. As such Chris has quickly become one of our leading Change Management specialists. Her skills been effectively utilized in organisations such as: CGU Insurance; Coles; Energy Australia; Westpac; The Australian Institute of Insurance and Finance; ME Bank; Murdoch Children’s Research Institute; nab; Pacific Brands; Public Transport Victoria; Sensis; a number of Victorian Hospitals; Queensland Treasury and Trade; Department of Defence (Vic); Department of Health (Vic); Department of Human Services (Vic); and World Vision.
Prior to joining the Bevington Group, Christine worked at Commonwealth Department of Education Employment and Workplace Relations, where she honed her skills in liaison and engagement to achieve change outcomes.
Christine has a Bachelor of Economics and Bachelor of Arts (Politics) from the Australian National University.
Brendan Ryan, Consulting Director
In a career spanning Australia, Asia and the United States, Brendan’s is one of Bevington Group’s leading process improvement and operating model design practitioners. He has led large scale programs, in multiple industries, to design operating models, improve processes, and manage change. His sector experiences include: banking and finance; energy; health; telecommunications; not-for-profit; government services; retail; and supply chain.
Brendan is results orientated and practical by nature, understanding that in today’s competitive and cost sensitive climate, implementing change quickly whilst sensibly managing risk is vital in gaining and sustaining an advantage in the marketplace. Brendan is able to support his recommendations, operating designs and implementation techniques through a solid grounding of applied theory developed across more than fifty large scale assignments.
Brendan’s past and current client relationships include: Pitcher Partners; Australian Hearing; National Electronic Health Transition Authority; Pepkor Global Product Sourcing (China); Transpower (New Zealand); Westpac Institutional Bank; Telstra Enterprise and Government; StarTrack Express; Australian Unity; Best and Less; Hastings Funds Management; Myer Family Company; Sensis; Civil Aviation Safety Authority; Fiji’s National Provident Fund (Fiji); ANZ Pacific (Papua New Guinea) and Prolife Food (New Zealand).
Sally Kelly, Senior Managing Consultant
Sally is an experienced Managing Consultant with an enormous depth of process improvement and change management expertise in industries such as: banking and finance; health; government services; ICT; retail; and supply chain. Sally combines deep technical skills with a disarmingly engaging style which has allowed her to make a difference in some of our most challenging change management assignments.
Sally’s advanced competencies include: training and education; process analysis and redesign; change management; and stakeholder management for major change. She has a strong focus on outcome delivery, especially within highly complex organisations with multiple stakeholders.
Her clients have included: Alpine Health; Austrade; Ballarat District Nursing and Healthcare; CASA; Coles Group; Department of Education and Early Childhood Development (Vic); Dept of Defence; Hong Kong Airport Services; IFM (Industry Funds Management); nab; Ozchild; Pacific Brands; People’s Choice Credit Union; Peter MacCallum Cancer Centre; Realestate.com; Royal Flying Doctors Service (Qld Section); Sensis; Swire Group and Telstra.
Prior to joining the Bevington Group, Sally was responsible for implementing continuous improvement programs at all Coles distribution centres. Her extensive experience in Supply Chain and Warehouse Management allows her to grasp strategic process challenges exceptionally quickly, particularly where there are cross organisational boundary complexity.
Sally has a Bachelor of Business (Transport & Logistics Management) with Distinction from the Royal Melbourne Institute of Technology and has completed her Certificate IV in Training and Assessment.
Karen Jones, Senior Managing Consultant
Karen is a Senior Managing Consultant specialising in business transformation across a wide range of industry sectors, including: banking; insurance; government; education; health; and not for profit. Prior to consulting, Karen gained significant industry experience in project management, operations and finance at one of Australia’s major banks. Karen’s key strength is her innate ability to solve complex problems and deliver sustainable improvements through collaboration.
At the Bevington Group, Karen has leveraged her business transformation expertise across many process improvement, role design, policy transformation, and change management assignments. Karen is increasingly utilised to collaborate on complex organisational redesign assignments.
Karen’s broad range of clients have included: nab; World Vision; Pitcher Partners; Department of Defence; Department of Education and early Childhood Development (DEECD); Chisholm Institute of TAFE; Box Hill Institute; Westpac; Australian Health Service Alliance (AHSA); Eastern Health; Monash Health and Casey Hospital; the Department of Finance; and the Office of Transport Security. For these clients, Karen has worked across multiple functional areas including sales, marketing and operations.
Prior to joining the Bevington Group, Karen spent 11 years working at ANZ, where she obtained her Lean Six Sigma Black Belt accreditation. Combined with her qualification and experience as a teacher, as well as service in the Royal Australian Air Force, Karen brings a unique breadth and depth of experience to her consulting assignments.
Jan Kautsky, Senior Managing Consultant
Jan is a Process Improvement and Change Management consultant with extensive systems and process experience, particularly in wholesale banking and investment markets. Jan’s recent clients include Westpac, Australian Health Service Alliance, World Vision, Consumer Affairs Victoria, and Pillar Admin.
Jan is a highly analytical consultant, who works closely with business stakeholders to clearly understand and articulate objectives, and with front-line staff to assess impact on current processes. Drawing on his broad experiences associated with major change initiatives, Jan prepares change plans focused on delivering staged improvements, employing lean/agile-based techniques combined with critical systems/structural thinking.
With a particular interest in identifying and optimising technology solutions to meet organisational, customer, and employee needs, Jan has prepared comprehensive business and technical requirements. He has also conducted evaluations of the many solution options available to clients, providing valuable guidance on cost, complexity, timeframe, risks, benefits, etc.
Prior to joining Bevington Group, Jan managed complex global financial trading systems for National Australia Bank, and a private investment fund. These largely in-house, real-time, business-critical applications were continuously adapted to provide successful and highly profitable solutions to all internal and external stakeholders for over twenty years.
Chris Pepperell, Senior Managing Consultant
Chris is a Senior Managing Consultant at Bevington Group. His specialist expertise in operating model design and process improvement has delivered outstanding transformational change to businesses across a wide range of industries as diverse as construction, energy, financial services, government services, health and retail.
Chris has a passion for helping his clients solve their most pressing problems and for creating measurable, long-lasting and positive change. As such he is particularly skilled at constructing programs that deliver early wins whilst developing the longer term infrastructure for change. He has also successfully led cross-functional teams through Agile sprints for rapid design and delivery of change.
Chris’s clients while at Bevington have included: Alternative Freight Services; Downer EDI; EnergyAustralia; Christchurch City Council; Department of Health; Harris Scarfe; NAB; National Archives Australia; Northern Health; and Westpac.
Prior to joining Bevington Group Chris worked as a consulting engineer in the utilities sector. He led infrastructure design projects and developed skills in advanced process engineering modelling. He was also the principal advisor for the Australian water industry on greenhouse gas emissions.
Chris holds degrees in Chemical Engineering (Hons) and Science (Mathematics) from the University of Melbourne, and an MBA (Dean’s List) from the Melbourne Business School.
Kieran Keleher, Associate Director QLD
Kieran has over 35 years of professional working life, with 25 years experience as a business owner and 15 years as a company director. He has been the owner of two retail businesses and two Information Technology service delivery businesses.
Kieran commenced his working life in Information Technology, starting as programmer, progressing to a business analyst and then to a project leader. This allowed Kieran to transition to the project, program and portfolio management arena where he developed and delivered training workshops plus provided consulting services on these core principles and their supporting software packages. In recent years, Kieran has focused on the definition and alignment of strategic objectives, outcomes and outputs, where he developed and delivered training workshops plus provided facilitation services.
Kieran has worked for a number of organisations in the corporate and government sectors including a global insurance company, a fertiliser manufacturing company, a national transport company, a software house, electricity generation and distribution companies, oil refineries, mining companies and various State Government departments and agencies and a number of Local Government Councils.
Kieran is driven by two key passions in his professional career, namely:
- The setting of well-defined and robust strategic objectives, the strong top-down alignment to these through an organisation and the monitoring of the impact of these on the organisation.
- The correct application of methodologies, supported by software tools, in organisations to improve their performance, to reduce their operating costs, to increase their capacity, to enhance their financial standing.
In his spare time, Kieran undertakes volunteer work in order to improve his local community, our nation and the world. Recent volunteer roles include the G20 Summit in Brisbane and Angel Flights.
Greg Ridder, Associate Director, Project Lead
Greg Ridder is a non-executive director, strategy consultant and business mentor.
Greg is a seasoned strategic leader, highly experienced in management, strategic growth, business restructuring, joint venture management and board operations in both Australia and Asia.
Formerly Asia Pacific Regional President at NYSE listed Owens-Illinois, he led a regional business with sales exceeding $1 billion; manufacturing glass packaging at 16 plants in 6 countries and employing some 7,000 people. He was also President of the Packaging Council of Australia and a member of the Business Council of Australia.
Greg is currently chairman of both Tibaldi Smallgoods and ASX listed on-line retailer Kogan.com.
Greg is also increasingly engaged with the not-for-profit sector in building commercial, strategic and leadership capability. He has held interim leadership roles as CEO at the Royal Australian Institute of Architects and as CEO at Phoenix Australia – Centre for Posttraumatic Mental Health, where he is now also a board member. At World Vision Australia he has been Chief Financial Officer and Chief Strategy Officer. He is a member of the board of B Labs Australia & New Zealand and of Oxfam Australia and, through Kilfinan Australia, is a mentor to a number of CEOs in the NFP sector.
Greg completed an Accounting degree at RMIT; a Graduate Diploma in Marketing at Monash University; and the Advanced Management Programme at INSEAD in France. He is a CPA and graduated member of the Australian Institute of Company Directors.
Debbie Spring, Associate Director
Debbie has broad experience gained as a senior executive in the private, public and semi-government sectors across a diverse range of industries in both domestic and international markets. These industries include energy, manufacturing, recycling, petro-chemicals, rail, technology, transport and logistics. The companies are leading organisations in their sectors including General Electric, Visy, Exxon, National Rail and Australia Post.
Debbie’s expertise is in implementing major business transformation programs and turning around operations in large, complex, capital intensive, highly regulated and unionised industries.
She has also extensive board and committee experience in logistics, environment, education, and community services. Her board positions include the Universal Postal Union (UN specialised agency), Special Olympics, Harvard Club, and the Banksia Environmental Foundation.
Debbie has a Bachelor of Science in Mechanical Engineering from Union College, a Master of Science in Mechanical Engineering from Rensselaer Polytechnic Institute and a Master in Business Administration from Harvard Business School. She is also a licensed professional engineer and a Graduate Member of the Australia Institute of Company Directors.
Greg Camm, Associate Director
Greg (MBA BBus CPA SFFin MAICD) is a strategy consultant, company director and executive coach. He is a seasoned financial services executive with forty years’ experience in banking, wealth management and superannuation. He has worked as an expat on three occasions, served as CEO for three companies, and has led many successful projects, joint ventures, acquisitions, and transformation programmes.
His executive roles have included:
- CEO, Superpartners Ltd;
- Managing Director & CEO, AMP Financial Services, New Zealand;
- Managing Director, Australian Retail Banking, ANZ Banking Group;
- Managing Director & CEO, ANZ Banking Group, New Zealand;
- Managing Director, Mortgage Division, ANZ Banking Group.
Greg sits on the Boards of Yarra Valley Water, bankmecu Ltd, and Bottlecycler Pty Ltd as a non-executive Director.
He also serves community organisations such as Australian Cancer Research Foundation and Greenfleet Australia.
His professional interests lie in culture change, partnering, technology innovation, risk management, sustainability and branding.
Chris Gillman, Associate Director
Chris has been in a leadership role in many business transformation projects as Executive, CEO, Director and as Advisory Consultant. He believes in driving productivity not merely cutting costs.
He has a strong focus on delivering bottom line results through radically changing business structures and processes to dramatically improve productivity. He has demonstrated thought leadership in devising and implementing business strategies.
He is a proven leader at Board and CEO level with capability built on a comprehensive commercial base covering Law, Finance, Marketing, Sales, Retailing, Franchising and Supply Chain Logistics. He has been responsible for activities in Australia, the US, the Americas, UK, Europe, China and the Far Eastern.
Chris has broad industry experience across Retail, Wholesale, Petroleum, Energy (both conventional and renewable), Manufacturing, Mining and Minerals, Financial and Professional Services. Prior executive positions held include
- General Manager and Director of the BP Group in Australia, China and the UK.
- Director Corporate Strategy, Arthur Andersen.
- Director Qest Consulting Group (now part of GHD).
- Director – Credit & Information Services, Dun & Bradstreet.
- CEO – Griffith Hack, Patents Trade Marks & IP Law.
- CEO – The Buchan Group, Australia, UK, Middle East and China
Chris is an experienced company director in Australia, China and the UK. He has served on commercial boards within the BP Group, Qest Group, The Buchan Group and Setec.
Chris is an active contributor to the community sector having served on the boards of Very Special Kids (as Chairman), The Alternative Technology Association and is currently a member of the EW Tipping Foundation and Victorian Person Centred Services Inc.
He holds a Bachelor of Commerce and a Bachelor of Laws (with Merit) from the University of New South Wales and completed the International Executive Management Program at INSEAD, The European Business School, Paris.