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Waste elimination: The safest route to improved profitability

Waste elimination: The safest route to improved profitability Waste elimination is the fastest way to improve performance, but first you have to find the waste and prioritise. By Roger Perry Waste elimination is often assumed to be a cost play, but, as a result of improved customer service, it can also be a powerful revenue […]

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Change Network Event Melbourne 19 March 2015 – Westpac’s Sustained Vision in End-to-End Transformation

This Change Network was a breakfast event held at the Athenaeum Club in Melbourne on the 19th March 2015. Nic Savage, Westpac’s Executive Manager Mortgage Origination and Transformation, provided practical and thought-provoking insights into Westpac’s transformation of the mortgage process. This case study is one of long term vision and sustained determination, from identification of […]

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