Roger has consulted to a wide range of industries including: R&D; Defence; Manufacturing; Finance; Airlines; Telecommunications; Government; Supply Chain; Retail; and Information Technology. Roger has been an assignment Director and Steering Committee member on over 30 transformation assignments. He spends much of his time as a Director focused on ensuring successful organisational change, with demonstrated and quantified returns.

Prior to joining the Bevington Group Roger was a Group Senior Executive with the ANZ Bank, responsible for financial performance management (Head of Group Performance Management), as well as being responsible for major project governance (Head of Group Project Centre of Excellence). Immediately prior to this he ran ANZ Ventures – a strategic venture capital arm of the ANZ bank. He is also an experienced public company Director having sat on the Boards of a range of companies including E*TRADE Australia, ANZ International Ltd (Singapore) and Bevington Consulting Pty Ltd.

Roger has a B.Sc. (with Honours) from Manchester University, a Master of Commerce (with Honours) from Melbourne University, and a Graduate Certificate from the AGSM. Roger is also a graduate of the Institute of Company Directors (Order of Merit).

Diana has a wide experience helping client staff to achieve sustainable bottom line and customer service changes. Her large, high performing clients include Visy Industries, Komatsu, AXA, GE Capital, Shell International and the Transport Accident Commission.

She is responsible for the ongoing development of the XeP3 tool which is used by organizations internationally and in Australia to map and manage their business processes. The tool has developed under her sponsorship to integrate process modelling, change and issue management, balanced score card and procedure and documentation management to its basic mapping and measuring capabilities. The XeP3 tool has recently been adopted by CSC as a core element of the BPM program.

Before her present position she gained her line management experience in IT, Sales and Marketing and Call Centres. She holds a Masters of Marketing from the Melbourne Business School and has a joint honours degree in accounting and computing from Manchester University.

Tom Bevington is a partner in Bevington Group and its sister company Bevington Process Management Tools. He has experience in both technical and management roles in IT and was CEO of an international computer services organization with operations in 49 countries.

He is a specialist in Business Process Management with experience of over 200 change programs. Clients have included GE Capital, ANZ, Commonwealth Financial Services, AMP, AXA and Tower. He has been one of the key drivers behind the development of the XeP3 business process management tool. The tool, which provides easy to use facilities for mapping, measuring and project managing business outcome focused change, has recently been licenced by Shell International for managing their worldwide process change and standardization agenda.

Tom is a former partner in BCG and ATKearney and is a regular speaker on BPM with the ACS, CPAs, CEDA. He holds a number of board appointments.

Tim has 12 years of process management and reengineering experience, the last 8 of which have been with Bevington Group. Prior to joining Bevington he worked as a switching systems engineer for Telstra.

Tim has significant experience in applying the XeP3 to achieve practical results with clients across various business sectors and contributes actively to ongoing enhancement and extension of the methodology.

In a manufacturing context Tim’s clients have included Nylex, Visy Industries, Amcor Fibre Packaging, Steggles, Autoliv. He has also worked in Defence, Government, Banking, Aviation and Supply Chain engagements.

Tim hold a Bachelor of Engineering (electrical) with Honours from the University of Melbourne and an MBA from Melbourne Business School

Glenn Davies, an Associate Director with the Bevington Group, has worked for or consulted to some of Australia’s largest Corporations. Prior to joining Bevington, Glenn was Managing Director of Steggles Foods, where he successfully oversaw the transformation of the company. Previous senior management experience has been gained from employment with such organisations as Bartter Enterprises, Goodman Fielder, National Foods and Mobil Oil. Glenn has consulting experience gained from working on assignments for Lion Nathan, Shell, Dairy Farmers and Time Inc and experience in policy advice during his time as Executive Director of the Australian Dairy Products Federation.

Glenn holds a Bachelor of Economics (with Economics and Accounting majors) from Monash University

Brett is an experienced practitioner who has successfully delivered XeP3 projects for a variety of clients in industries ranging from finance through to manufacturing. These projects have involved assessing and improving most business operations, including; sales, production and production planning through to distribution and back office administration.

Brett’s clients include: ANZ; Australia Post; Pacific Brands; Optus; Bartter Steggles; Khan Bank; Coles Myer Supply Chain; Orica and Swire Group. Prior to joining Bevington Brett worked in the manufacturing sector, initially delivering turnkey projects to industry leaders such as Nestle, Monsanto, Parke Davis, Kraft, Procter & Gamble, Murray Goulburn, Inghams, Bonlac/Fonterra and Mars Confectionary, and then progressing into project sales and process optimisation work. Delivering timely results to the satisfaction of all stakeholders is what motivates Brett in his work, and this is evident in the results that he has achieved for his clients.

Brett’s formal qualifications include an Honours degree in Chemical Engineering and a Masters in Business Administration, both from the University of Melbourne.

Debbie is Head of Learning & Development at the Bevington Group. She is an experienced change management professional with expertise in quality management and process re-design, mainly in complex service industry environments. She has proven and significant achievements on both an organisation-wide and local scale, encompassing most areas of health service operations including clinical improvement, risk management and supply chain review in both the public and private sectors. Her principle change projects have been a whole of business transformation at Mitcham Private Hospital, a highly successful supply chain review at Bayside Health (The Alfred), and recently, the highly successful re-design of flow in the Health Information Services department at Bendigo Health.

Debbie has a strong academic as well as practical interest in change. With a background in clinical nursing, she holds a Masters of Applied Science (Innovation & Service Management) from RMIT University, and a Graduate Certificate of Quality Management from Swinburne University. She has also lectured post-graduate students at Swinburne University on the management of continuous improvement for the Graduate Certificate of Business (Quality Management) course. Debbie is also an accredited facilitator of the Myers Briggs™ Personality Type Indicator, and she is a Fellow of the Australasian Association for Quality in Healthcare.

Stephen has 29 years experience in manufacturing (industrial and consumer product, automotive and aerospace), customer service (consumer product and utilities), financial, supply chain and health care industries, the last 5 have been with the Bevington Group as a process improvement and re-engineering consultant in manufacturing, supply chain and associated processes.

Stephen has led implementations of both process changes and associated management systems. His key clients include Amcor, Steggles, Swire Group, Pacific Brands and Pacific Rail amongst others. Key to a number of these manufacturing based engagements has been mapping of As Is processes and determination of a To Be view based on identified process improvement, task restructure and system initiatives.

He has extensive management experience across a number of roles covering industrial process development and control, quality, program management of ERP system (SAP) rollout, customer service, sales and process improvement whilst with Southcorp, Hawker de Havilland, Extruded Metals, Addax Engineering, United Energy, AGL and GapBuster Worldwide. Stephen has an acknowledged reputation for analysing, facilitating and implementation of efficient solutions whilst practicing sound customer satisfaction, quality and change management principles.
Stephen has a Bachelor of Science (Material Science) degree from Monash University and a Post Graduate Diploma in Quality Management from RMIT.

Teresa is an experienced process improvement and change management specialist. Her areas of expertise are process mapping and redesign, project management, the identification and implementation of change initiatives, and stakeholder management.

Teresa’s clients include NAB, Telstra, World Vision, and Fiji National Provident Fund. Most recently, Teresa successfully led a system implementation benefits project at one of Australia’s major telecommunications businesses. Her role had a strong focus on identifying and quantifying the expected benefits of the new system architecture and processes, and developing specific measures to determine these benefits.

Further, Teresa worked with one of Australia’s leading banks in transforming their end to end mortgages process, and developing a cohesive project management plan for one of the project streams.

Prior to joining the Bevington Group, Teresa pursued a career in the German Diplomatic Service holding a variety of diplomatic positions in Portugal, Brazil, Indonesia, Australia and Germany. As a result she established excellent stakeholder management experience at senior and operational levels and developed extensive experience in intercultural communication, with a high level of cultural awareness.

Teresa holds a Masters of Business Administration, from the University of Melbourne, Melbourne Business School, and a Bachelor of Public Administration, from the Federal University of Applied Administrative Sciences, Bonn/Germany