This page endevours to summarise the key observations of change leaders we engage with every day.

Please feel free to contribute by emailing tipsforchange@bevingtongroup.com

1. Good change methods always have the following principles
   • Engage your staff
   • Build shared objectives
   • Use measures effectively & apply
   • Perform change in a disciplined staged manner
2. Don’t wait for perfection you’ll be waiting a long time
   • Just make it better now
3. With change “momentum is your friend”
   • Don’t get stuck
   • Measure momentum
4. Don’t forget the 3 elements of change
   • People
   • Process
   • Measures
5. You cannot do it all yourself. You cannot be everywhere. You need help – getting the actual support of management & staff is the most important element of your change program.
6. Middle Management must believe in the change. Remember that Middle Management will have to run the business; then work harder during transition finding ways to provide psychological support.
7. If you cannot get passionate about the change you cannot expect it of others.
8. If you change systems without understanding your current reality then you cannot know how your business will be impacted.
9. Accept that your business will need hundreds of changes @ three levels
   • Lots of low cost changes that require focus and energy
   • Medium term systems changes
   • Radical process changes.
10. Alignment
    • Do your staff understand your strategy?
    • Do management peers agree on the strategy?
    • Does the management team agree on why you are different?
    • Does your staff know why you are different?
    • Is the need for change widely understood amongst your staff? It should be.
11. You owe it to the strong performers to reward their performance. There is nothing as de-motivating as a strong performer being rewarded at the same level as an underperforming peer.
12. Measure actions and reward efforts
13. Publicly extol the virtues of those who model your values
14. Measure behaviours not just outcomes