Brett Smith

Brett is a highly experienced business transformation specialist who has led a large number of assignments. He has expanded his horizons far beyond his original manufacturing background, with his competencies utilized in industries as diverse as: aviation; education; energy and utilities; financial services (banking, insurance, superannuation & funds management); government and regulatory services; manufacturing; retail and FMCG supply; supply chain services; telecommunications.

Brett is renowned as a highly pragmatic leader of transformation programs. His experience allows him to grasp and help guide solutions from process, structure and systems perspectives. His lean concept mindset combined with his agile approach to improvement allows him to efficiently create unique analysis and storylines to help guide change, and he is a trusted advisor based on his no-nonsense guidance on what will really work in any given environment.

Brett’s broad range of clients have included: Australian Health Practitioner Regulation Agency; Australia Financial Complaints Authority; Amcor; ANZ; Austrade; Australian Super; Australian Post; Bartter-Steggles; Coles Group; Credit Union Australia; Deakin University; Department of Human Services; Department of Health and Human Services VIC; Department of Foreign Affairs and Trade; Department of Infrastructure, Transport, Cities and Regional Development; Education Services Australia; Emergency Management Victoria; GE Money; Heinz; Industry Funds Management; Melbourne Airport; Ixom; Khan Bank of Mongolia; Laminex; NAB; Optus; Orora; Pacific Brands; Pacific Hydro; Public Transport Victoria; Super Concepts; St. George Banking Group; Southern Health; State Trustees; Telstra; Telstra Super; University of Melbourne; Virgin Australia and Westpac.

Prior to joining Bevington, Brett worked in the manufacturing sector, initially delivering turnkey projects to industry leaders such as: Nestle; Monsanto; Parke Davis; Kraft; Optus; Procter & Gamble; Murray Goulburn; Inghams; Bonlac/Fonterra; and Mars Confectionary. His manufacturing experience honed his innate pragmatism and fostered a life-long interest in process improvement.

Brett has an extensive knowledge of lean best practice in both manufacturing and service industries and he typically supports clients either by direct facilitation or through lean training. The key in his approach is to fast track the development of the “case for change” for his clients in areas which are impacted their businesses today. His depth in process knowledge combined with strong commercial acumen has led to many of his clients delivering initiatives with material return on investment.

Many of Brett’s assignments require operating model redesign as this is inherently necessary for true transformation. As such he is a leader in this field and has been pivotal in major transformations for some of Australia’s most respected organisations.

His ability to rapidly understand the client organisation and to develop improvement options to be evaluated is perhaps his greatest strength. However, even more impressive is his knowledge on how best to setup the transformation program so that outcomes and accountabilities are clear, and the links with current in-flight initiatives are sensible.

Qualifications: Bachelor Chemical Engineering (Hons), University of Melbourne; Master of Business Administration, University of Melbourne.