Chris is a process improvement and operating model design consultant with broad experience across the private sector in industries such as Financial Services, Banking, Insurance, Energy, and Manufacturing. He has also engaged in highly varied work across the public sector for multiple state governments.
Chris has earned a strong reputation for being able to rapidly gain a deep understanding of an organisation’s current state situation no matter the complexities. His experience in operating model and process design allows him to support clients to arrive at a target state that will deliver the benefits sought.
Chris’s experience in implementation planning and change management complements his understanding of operating model design, allowing him to consistently deliver successful outcomes for the client. Well-versed in Lean principles and Agile methodologies, Chris is a disciplined driver of change.
His list of past and present clients includes: ACT Shares Services; AHPRA (Australian Health Practitioner Regulatory Agency); AHSA (Australian Health Services Alliance); Consumer Affairs Victoria; Department of Education & Training, Equity Trustees; Hirdaramani; L’Oréal, Maurice Blackburn; Melbourne Airport, MyState; Scalzo Foods; State Trustees; Westpac, Westpac Institutional Bank.
Chris has a Bachelor of Commerce from the University of Auckland.