Lessons on outsourcing superannuation services

Lessons on outsourcing superannuation services

With many of the public offer super funds having outsourced to external service providers for many years, what are some lessons that SMSF firms can learn from their experiences? Bluntly, outsourcing has a terrible reputation with consumers. We tend to associate it with call centre operators in other countries who, no matter how well meaning, […]

Artificial intelligence will wipe out some jobs (but yours might be enhanced)

Much is written about artificial intelligence and robotics, but what most of us really want to know is: will a robot take my job? When will it happen? What can I do about it? Let’s start with the bad news. If your job consists mostly of repetitive tasks and simple decisions, you could be affected in the […]

What does AI mean for superannuation?

Artificial intelligence and robotics are being heralded as a productivity revolution from which no industry is immune, but what does it really mean for the superannuation industry? To help you begin to navigate this complex reality, I will briefly explain the four major types of AI application, describe some positive impacts, and then discuss the […]

Outsourcing pays – but only if you’re smart about it

Outsourcing pays – but only if you’re smart about it As markets develop, outsourcing options proliferate. That’s a good thing, but we need to play the game cleverly. By Roger Perry In an ever-shrinking world we have an ever-expanding set of options to improve quality and productivity. We have a plethora of new technologies and […]

Meet Roger Perry, Managing Director of the Bevington Group and organisational strategy expert

Q. Do you need a partner for the Fourth Industrial Revolution? A. Finding your way in a brave new world of robots and artificial intelligence isn’t rocket science, but it might make you feel like you’re learning how to foxtrot on a slippery floor. Roger Perry is the Managing Director of the Bevington Group, one […]