Tag Archives: Lean

XeP3 Solving The Productivity Paradox

by Danny Samson, Feature Editor, University of Melbourne, Australia; and Tom Bevington, Bevington Group Twenty-five years ago, Wickham Skinner of the Harvard Business School published a landmark article called “The Productivity Paradox” (HBR 1986), pointing out that despite best intentions, large efforts, and the adoption of all sorts of improvement programs and initiatives, productivity seemed […]

A New Way To Create Capacity And Improve Employee Satisfaction

Management issues is a new section in The Journal focusing on organisational effectiveness in the Insurance Industry. In this article, Danny Sampson and Tom Bevington look at a new way to create capacity and improve employee satisfaction – and at the same time, improve customer service and competitiveness. Our research in the last five years […]

The Minimum Viable Product: love and fear

The Minimum Viable Product: love and fear CEOs love the way Minimum Viable Product initiatives can speed up product development cycles, yet they fear the consequences of an ill-disciplined approach. By┬áRoger Perry It was a misty Tuesday morning at an executive retreat for a company in the early stages of a tailspin. The mist was […]