Tag Archives: Waste

Waste elimination: The safest route to improved profitability

Waste elimination: The safest route to improved profitability Waste elimination is the fastest way to improve performance, but first you have to find the waste and prioritise. By┬áRoger Perry Waste elimination is often assumed to be a cost play, but, as a result of improved customer service, it can also be a powerful revenue enhancer. […]

A New Way To Create Capacity And Improve Employee Satisfaction

Management issues is a new section in The Journal focusing on organisational effectiveness in the Insurance Industry. In this article, Danny Sampson and Tom Bevington look at a new way to create capacity and improve employee satisfaction – and at the same time, improve customer service and competitiveness. Our research in the last five years […]

An Intelligent Response To A Financial Downturn

How can your organisation use these economically challenging times to provide a platform for future growth? Management consultant Roger Perry suggests there are seven elements to an intelligent response to the downturn. For many organisations, 2009 will be one of the most challenging years on record. Although Australia may still technically avoid recession, we know […]